Updated 8 February 2022.
1. Personal Identifiable Information (PII)
1.1. Your personal information shall be governed in accordance with the privacy laws of South Africa and the Protection of Personal Information Act (POPIA).
1.2. Examples of Personal Identifiable Information (PII) collected, processed or stored via this website include your name, email address, contact number and IP address.
1.3. You may contact G3 Business Solutions at any time to:
1.3.a) determine PII collected, stored, processed or shared with third parties;
1.3.b) request correction of your personal information;
1.3.c) request removal of your personal information;
1.3.d) ask questions or raise concerns about the collection, storing, processing or sharing of your personal information.
1.4. Any requests related to your personal information can be directed to Retha Groenewald, Director and Trustee, via email r.groenewald@g3biz.co.za.
2. What information is collected, and why?
2.1. Contact Forms
Website users have the option to contact G3 Business Solutions via contact forms on the website. G3 Business Solutions will process personal information such as names, surnames and email addresses in order to reply to your enquiry. You will be asked to provide explicit consent for the use of your personal information when you submit a contact form on the website. Information submitted via contact forms may be stored and you may request the removal of your stored personal information at any time.
2.2. Opt-in to networking sessions
Website users can opt-in to receive invitations to networking sessions arranged by G3 Business Solutions. G3 Business Solutions may store personal information such as names, surnames and email addresses for invitations to such sessions. You will be asked to provide explicit consent for the use of your personal information when you opt-in to networking sessions. You may opt-out of receiving invitations, or request the removal of your stored personal information, at any time.
2.3. Cookies
Cookies are small text files collected and shared between the website and your browser, that are used to perform core website functions or to enhance your experience on the site. For example, when you watch a video embedded on this website, there may be tracking cookies from the video platform (e.g. YouTube or Ted) that are used to remember your video playback preferences or progress. For detailed information about cookies used on the website, please visit the cookie preferences page in the footer of this site. You can also edit or withdraw your cookie consent at any time via the cookie preferences page.
3. Disclosure of personal information to third parties
3.1. G3 Business Solutions will not sell your personal information.
3.2. G3 Business Solutions will not share your personal data with third parties, except:
3.2.a) where we have partnered with third parties to deliver services on our behalf;
3.2.b) in order to comply with any applicable law, legal processes or for any criminal investigations where we are required to do so.
3.3. You may contact G3 Business Solutions at any time for the details of third party suppliers who have access to your personal information as a result of performing services on our behalf. Your personal data collected, stored or processed by third party suppliers are governed by their own Privacy Policies.
3.4. Examples of services provided by third party suppliers:
3.4.a) Technical services and IT infrastructure such as website hosting, cloud backup solutions and email account management;
3.4.b) Communication services such as newsletters and surveys distributed via third party platforms;
4. Cross-border data transfer
4.1. G3 Business Solutions collects, stores and processes information in the Republic of South Africa.
4.2. G3 Business Solutions may transmit personal information outside the borders of the Republic of South Africa, in cases where third party service providers are located outside South Africa.
4.3. All users who access the website and provide consent for cookies and forms, consent to the transfer, processing and storage of their personal information in a foreign country.
4.4. Users should be aware that foreign countries may have less stringent data protection laws than their own countries.
5. Security of persona information
5.1. All reasonable measures are taken to maintain the safety and security of your personal information. However it is not possible to guarantee that your personal information is completely safe from cyber security risks or unauthorised access.
5.2. G3 Business Solutions will promptly notify you if we become aware of any unauthorised access, use or disclosure of your personal information.
6. Dispute Resolution
6.1. You have the right to make a complaint to the South African data regulator at any time. G3 Business Solutions would however appreciate the opportunity to resolve any complaints as your first point of call. Complaints can be directed via email to r.groenewald@g3biz.co.za.
7. PAIA Manual & Request Form
7.1. In accordance with the Promotion of Access to Information Act (PAIA), you can request access to information held by us that is required for the protection of your rights.
7.2. To request access to information, please make use of our PAIA request form.